Intelligent Insights Transformation for NHS Cancer Services
Problem Statement:
The Cancer Service Program Management Team at NHS faced significant challenges in managing and improving cancer patient pathways. The existing reporting process was manual, relying on Excel spreadsheets and user-driven data collection, leading to mistakes, inefficiencies, and a deficiency of current knowledge.
The absence of an online platform hindered the team’s ability to analyse data, build stories, and monitor performance seamlessly.
Solution Description:
Our team implemented a comprehensive solution leveraging the cutting-edge QlikView software in response to the identified challenges. The solution’s core was an automated dashboard that revolutionised how data was collected, aggregated, and presented.
The system seamlessly integrated with diverse data sources, establishing a synchronised mechanism for near real-time insights.
The dashboard provided intelligent insights into critical aspects of cancer patient pathways, including the 2-week wait time, 28-day faster diagnosis, 31 and 62 days to the first treatment, and other vital internal process objectives.
The solution eliminated manual interventions, ensuring accuracy in data processing and reporting. Through automation, the Cancer Service Program Management Team gained the ability to access real-time insights at any moment, facilitating informed decision-making and strategic planning.
Results and Benefits:
The implementation of the intelligent insights solution yielded transformative results for NHS’s cancer services:
Real-time Visibility: The management team has instantaneous access to critical performance metrics, enabling quick decision-making and proactive interventions.
Error Reduction: Automating data collection and aggregation eliminates manual errors, ensuring the accuracy of reported information.
Efficiency Improvement: The streamlined process reduced the time and effort required for reporting, allowing the team to focus on strategic initiatives and program improvements.
Enhanced Monitoring: The automated dashboard facilitates continuous monitoring of key performance indicators, empowering the team to promptly identify trends and address issues.
User Empowerment: The online platform provides a user-friendly interface, allowing team members to interact with data, build customised reports, and gain deeper insights into the cancer services’ performance.
Conclusion:
In conclusion, implementing the intelligent insights solution using QlikView has revolutionised cancer service management at NHS, a noteworthy step in obtaining operational excellence, data-driven decision-making, and improved patient outcomes.
